Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Alfredomanalang
Alfredomanalang Author
User level: Level 1
4 points

apple tv+ remote control

why is my apple tv remote doesn't work?

Apple TV 4K, tvOS 13

Posted on Jul 30, 2020 4:55 PM

Reply
Question marked as Best reply
User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
141,366 points

Posted on Jul 30, 2020 5:58 PM

Please use the Trouble Shooting steps in If your Apple TV remote isn’t working - Apple Support

View in context

Similar questions

2 replies
User profile for user: Michael Paine
Michael Paine
User level: Level 4
1,363 points

Jul 30, 2020 11:44 PM in response to Alfredomanalang

Note that a few months ago an update to tvOS changed the way the Remote wakes up the ATV - you need to press the Menu button to wake the ATV. When first encountered this change I thought the Remote was not working as the ATV no longer woke to the touch pad.

Otherwise go through the troubleshooting steps such as making sure the Remote is charged.

Reply

apple tv+ remote control

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up