Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HOW TO DOWNLOAD A NEWER VERSION OF MACOS 10.13.0 on a OS X Yosemite.

Got a hand me down MACAIR early 2015 from my daughter. Trying to download MS Office but was asking for version of MACOS 10.13.0 or later. My daughter had to do a factory reset before giving to me. It has OS X Yosemite. I can't see to find or download a newer version OS so that I can download the MS Office.


Please help.

Posted on Jul 30, 2020 10:58 PM

Reply
Question marked as Best reply

Posted on Jul 31, 2020 12:05 PM

Try upgrading to MacOS Catalina (the latest version of MacOS). macOS - How to Upgrade - Apple


To download macOS software updates, choose Apple menu > System Preferences, then click Software Update. Tip: You can also choose Apple menu > About This Mac, then click Software Update.


OR


You might be able to do so from the Mac App Store


[Edited by Moderator]

3 replies
Question marked as Best reply

Jul 31, 2020 12:05 PM in response to rubenson224

Try upgrading to MacOS Catalina (the latest version of MacOS). macOS - How to Upgrade - Apple


To download macOS software updates, choose Apple menu > System Preferences, then click Software Update. Tip: You can also choose Apple menu > About This Mac, then click Software Update.


OR


You might be able to do so from the Mac App Store


[Edited by Moderator]

Jul 30, 2020 11:08 PM in response to rubenson224


The 2015 MacBook Air can upgrade to High Sierra(10.13.6), Mojave (10.14.6) or Catalina (10.15.6)


Please use Safari to access the following links do not use Firefox


How to upgrade to macOS Mojave - Apple Support

How to upgrade to macOS High Sierra - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you are considering upgrading to Catalina be warned that it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then

contact the developers of the apps to see if they provide 64bit updates. 


How to upgrade to macOS Catalina – Apple Support

HOW TO DOWNLOAD A NEWER VERSION OF MACOS 10.13.0 on a OS X Yosemite.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.