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Cant update apps

I recently just bought a MacBook Air, I have 4 apps that needs to be updated on my Mac and when trying to update them it says "Cannot be updated because it was refunded or purchased with a different Apple ID". I don't have any other Apple ID and I don't know how to fix this problem.

MacBook Air 13″, macOS 10.15

Posted on Jul 31, 2020 8:46 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2020 6:15 PM

The work around is to delete the apps and download them signed in with your current Apple ID.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

Jul 31, 2020 6:15 PM in response to lauryn155

The work around is to delete the apps and download them signed in with your current Apple ID.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

Cant update apps

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