Billing Issue
I am being billed for iCloud storage that is not mine.
iPhone 11, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I am being billed for iCloud storage that is not mine.
iPhone 11, iOS 13
The Apple ID happens to be my sister's email address. I'm not sure why I am paying for her 200GB Storage Plan. I love her dearly but not sure why the Storage Plan is being charged to me. Order ID MM***MHB. Since I wrote to you earlier today, I have removed her name from my icloud Family Sharing. Would that alleviate the problem do you think?
[Personal Information Edited by Moderator]
What do you mean it's not yours? Is someone else logged in to your device? Are you seeing an unknown Apple ID on your device? More details, please.
You're being charged for the iCloud storage because the both of you are sharing an Apple ID.
Is it easy to resolve this issue and if so, how do I go about it? Thanks very much!
Jackie B.
[Personal Information Edited by Moderator]
What exactly is the issue? If it's to stop paying for her iCloud storage, then you can simply remove your payment method from her Apple ID.
Billing Issue