Touch stops working when 6 fingers used

Question

Level 1

14 points

Touch stops working when 6 fingers used

When I am touching my phone with 6 fingers then the touch stops working, any way to fix this. I play games and require 6 fingers for a video

iPhone 11 Pro

Posted on Jul 31, 2020 1:10 PM

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Answer 1

chris_g1

Community Specialist

Aug 3, 2020 11:56 AM in response to uzair277

Hi uzair277,

Thanks for your post! We understand that when you touch the display of your iPhone with six fingers, the touch will not function. How do you resolve the issue? Does the issue only persist when using a specific app? If you haven't already, restart the device and perform any available iOS updates.

Restart your iPhone

Update your iPhone, iPad, or iPod touch

Let us know what you find out!

Take care!

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Answer 2

uzair277 Author

Level 1

14 points

Aug 3, 2020 12:07 PM in response to chris_g1

Yes I tried restarting and even my phone is updated to the latest version. Here try this on home screen swipe with 1 finger then swipe with 2 but like 2 fingers should be in contact with the screen then go for 3 then 4 then 5 and with 5 fingers touching the screen the homescreen still swipes left, right but as soon as I go for the 6th it just stops like if 6 fingers are touching the screen at the same time the touch doesn’t respond

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Touch stops working when 6 fingers used

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