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Why my account has been disabled in the App Store and ITunes? How to fix this issue?

How can I recover my disabled account in the App Store and ITunes?


Posted on Jul 31, 2020 2:45 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2020 12:32 PM

Greetings Piya2,


Thanks for visiting the Apple Support Communities! It seems you're receiving an alert on your device that your account is disabled in the App Store and iTunes.


Reach out to Apple Support directly for assistance, as outlined in the following article:


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


"If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."


Kind regards.

1 reply
Question marked as Top-ranking reply

Aug 3, 2020 12:32 PM in response to Piya2

Greetings Piya2,


Thanks for visiting the Apple Support Communities! It seems you're receiving an alert on your device that your account is disabled in the App Store and iTunes.


Reach out to Apple Support directly for assistance, as outlined in the following article:


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


"If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."


Kind regards.

Why my account has been disabled in the App Store and ITunes? How to fix this issue?

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