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User profile for user: Ahmed_Al-Sharif
Ahmed_Al-Sharif Author
User level: Level 1
14 points

Play/Pause button not working

The play/pause button (and skip song, rewind) buttons don't control the audio from Apple Music anymore. How do I fix this issue? (macOS Catalina)

MacBook Air 13″, macOS 10.15

Posted on Aug 1, 2020 5:11 AM

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User profile for user: cp from OH
cp from OH
User level: Community Specialist

Aug 3, 2020 6:00 PM in response to Ahmed_Al-Sharif

Hey there Ahmed_Al-Sharif,


Thanks for reaching out to Apple Support Communities. We understand that you're having difficulties with some of the controls in Apple Music. Have you tried restarting your device? Restarting your device can potentially resolve unexpected issues.


Also, we recommend making sure your Mac is updated to the latest version of Catalina.


Here are resources that can help:

How to update the software on your Mac

How to turn your Mac on or off


Have a great day!

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Play/Pause button not working

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