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Repeated kernel panic on 2019 MacBook Pro

I've been having a very strange problem with my computer. Two to three times a week, and more often recently, the computer becomes unresponsive for a few seconds, then shuts down. I think this is a kernel panic, but I don't get the normal panic message. I have tried everything from reinstalling the operating system to getting the logic board replaced by Apple. I have no external devices connected like a display or keyboard. System information shows no kernel extensions installed.

Computer details: 2019 MacBook Pro 15" with 2.4 GHz Octa-Core Intel i9, 32 GB RAM, and Radeon Pro 555X. Running macOS Catalina 10.15.6.

Panic log was too long to fit, so I put three of them (panic-full-xxxx.ips) herehere, and here.

MacBook Pro 15”, macOS 10.14

Posted on Aug 1, 2020 7:04 AM

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Posted on Aug 1, 2020 8:55 AM

rylandgoldman wrote:

I just got a new logic board in my computer


Agreed with Grant Bennet-Alder above in the <etrecheck report>— nothing stands out here...


I suspect you have a bad board. There is a 90 day guarantee on all part and service if you are no longer under the standard 1-yr warranty or AppleCare+


Take it in/ send it in—


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service


Call Customer Support  (800) MYAPPLE (800–692–7753) 

or call  AppleCare Support at 1-800-APLCARE (800-275-2273)


Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

11 replies
Question marked as Best reply

Aug 1, 2020 8:55 AM in response to rylandgoldman

rylandgoldman wrote:

I just got a new logic board in my computer


Agreed with Grant Bennet-Alder above in the <etrecheck report>— nothing stands out here...


I suspect you have a bad board. There is a 90 day guarantee on all part and service if you are no longer under the standard 1-yr warranty or AppleCare+


Take it in/ send it in—


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service


Call Customer Support  (800) MYAPPLE (800–692–7753) 

or call  AppleCare Support at 1-800-APLCARE (800-275-2273)


Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

Aug 1, 2020 8:04 AM in response to rylandgoldman

Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.



If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553


You can post your Kernel Panic report in their entirety here, preferable three separate reports in three separate "Additional Text" box for ease of reading and comparison, (see menu below.) A single report may be useful but does not establish a trend for a meaningful diagnosis.



Kernel Panic reports can be found /Library/Logs/DiagnosticReports

From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports


ends in .panic post the whole report.

Aug 1, 2020 8:22 AM in response to rylandgoldman

In the IPS files, there is a spot called macOSPanicString. Is that what you are looking for? It contains this:




Also, it just happened again so here is a fourth IPS file. I can't insert it because it says max 10,000 characters.

Aug 1, 2020 8:32 AM in response to rylandgoldman

Multiple reports indicate you Mac panic-ed in kernel_task, with many extensions present, due to a machine-check (typically Hardware-related problem) NMIPI timed out, which is a Multi-Processor co-operation problem, counting the GPU as one of the processors. No third-party kernel extensions showing.


Running Catalina 10.15.6.


A current work-around for similar problems is to disable Energy Saver Power Nap features.

If no joy, your EtreCheck report may provide more insights,

... else your computer needs service.

Repeated kernel panic on 2019 MacBook Pro

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