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Powerbeats Pro Case not charging

I'm having charging issues with my Powerbeats Pro. Last night when trying to charge, one earbud indicated ~40% and the other ~55%, while the case indicated 1%. When plugged in, the light on the case would come on some of the time, but not consistently. Today, both earbuds are showing ~55%, but the case is at 0%. The light will not come on at all. The Powerbeats will play fine, but when I open the lid sometimes they'll show up on my phone, sometimes they won't. Last night while trying to get them to charge sometimes one earbud's charging indicator would flash on and off rapidly. Today the other side would indicate charging even when I had it out of the case... The night before last, I had charged them to 100% and left them sitting unplugged on my desk overnight and they were operating normally. As of yesterday....

Posted on Aug 1, 2020 10:07 AM

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Aug 4, 2020 7:25 AM in response to Jasper994

Greetings, Jasper994. 


Thank you for consulting the Apple Support Communities. I understand that your Power Beats is having difficulty charging. I’m happy to lend a hand.


Be sure to test another charging cable and power source. If the issue still persists, then we'd advise looking into service options: Service And Warranty.


Cheers. 

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Powerbeats Pro Case not charging

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