Was using my iPad all day then suddenly it stopped accepting my PIN. iPad became disabled and was unable to connect to iTunes and was unable to ERASE using the FIND MY IPAD option... Did not do an update on my iOS either.
Anybody else have that experience recently?
iPad Pro, iPadOS 13
An iPad becoming disabled is normally indicative of repeated input of an incorrect passcode - if not by you, by somebody else if the iPad is left unattended.
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
https://support.apple.com/en-gb/HT211078
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
An iPad becoming disabled is normally indicative of repeated input of an incorrect passcode - if not by you, by somebody else if the iPad is left unattended.
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
https://support.apple.com/en-gb/HT211078
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Hello,
Unfortunately you must now fully restore your iPad to factory settings.
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thank you for the reply however it doesn't Answer my question as to WHY this suddenly would happen? I am quite curious. Any ideas?
Cheers!
Why would a PIN suddenly stop working on my iPad?
