Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to get a new Apple ID

Trying to sign in iCloud but doesn’t allow me too(second hand phone)

Posted on Aug 2, 2020 5:47 AM

Reply
Question marked as Best reply

Posted on Aug 2, 2020 6:46 AM

What happens when you try? Error message(s)? Are you seeing an Activation Lock?


If so, you need to be able to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     

1 reply
Question marked as Best reply

Aug 2, 2020 6:46 AM in response to _tekano-McLovin

What happens when you try? Error message(s)? Are you seeing an Activation Lock?


If so, you need to be able to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     

How to get a new Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.