unknown error 11

while updating phone from istore unknown error 11 occured...

how to fix


iPhone 6, iOS 12

Posted on Aug 2, 2020 8:54 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2020 5:30 PM

Hey rahuja2618,


We understand you're getting error 11 when attempting to update your iPhone using iTunes.


This is an error code often times associated with a hardware issue. If receiving this error, try the following:


1. If iTunes is already open, quit and reopen it.
2. Check your third-party security software.
3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
4. Check for outdated or modified software

If you still see the error, contact Apple Support.


You'll find more info on iOS update and restore error codes at the following link: iOS update and restore errors


Take care!

1 reply
Question marked as Top-ranking reply

Aug 4, 2020 5:30 PM in response to rahuja2618

Hey rahuja2618,


We understand you're getting error 11 when attempting to update your iPhone using iTunes.


This is an error code often times associated with a hardware issue. If receiving this error, try the following:


1. If iTunes is already open, quit and reopen it.
2. Check your third-party security software.
3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
4. Check for outdated or modified software

If you still see the error, contact Apple Support.


You'll find more info on iOS update and restore error codes at the following link: iOS update and restore errors


Take care!

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unknown error 11

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