SSL Issues Preventing Access to Website

I just bought a new MacBook Pro (Catalina 10.15.6) that replaced my 2013 Macbook Pro (Sierra 10.12.6). The transition is complete except for one persistent problem. I can't access the puzzles on the "Cracking the Cryptic" website that I love. I can access all the other websites that I typically visit. I have tried to access puzzles on the site using both Chrome and Safari, and I get the same thing. The browsers attempt to load the site for exactly 2 minutes, and then display the statement "Sorry, it looks like that puzzle doesn't exist!" However, when I go to View/Developer/Javascript Console, I get several instances of the following, "Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID". The puzzles load just fine on my old Macbook Pro and on my wife's Macbook Air. When I click on the padlock to the left of the browser title bar, it indicates that the website's certificate is issued by Globalsign and that it is valid and up to date. I have tried reloading Chrome, and clearing the browser's history/cookies/cache. Any suggestions?

MacBook Pro 16″, macOS 10.15

Posted on Aug 2, 2020 10:08 AM

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Aug 4, 2020 7:26 PM in response to PWDickerson

Hi, PWDickerson.


Welcome to the Apple Support Communities. We’re glad you decided to reach out about not being able to play your Cracking the Cryptic games on your new MacBook Pro. It sounds like you may be experiencing an issue with the new security requirements for macOS Catalina. This article will explain:


Requirements for trusted certificates in iOS 13 and macOS 10.15 - Apple Support


We encourage you to reach out to Studio Goya for options:


Studio Goya


All our best.

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SSL Issues Preventing Access to Website

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