📢 Newsroom Update

The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iOS 18 is now available

Customize your iPhone in more ways than ever, stay connected with friends and family, and relive your favorite moments. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My email disappeared

All of my read, both old and new emails received before last Friday are all gone, lost. It has happened with both my @icloud and @hotmail.com accounts. Please help. Ty

iPhone 11 Pro Max

Posted on Aug 2, 2020 6:14 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2020 6:23 PM

Hi Julie0744,


If you go in settings then accounts & passwords you will have an overview of your email accounts. Make sure that the mail toggle is on under each of your accounts. If the emails are still nowhere to be found, you can delete the accounts and Add an email account to your iPhone, iPad, or iPod touch - Apple Support


hope it helps.

Charles

1 reply
Question marked as Top-ranking reply

Aug 2, 2020 6:23 PM in response to Julie0744

Hi Julie0744,


If you go in settings then accounts & passwords you will have an overview of your email accounts. Make sure that the mail toggle is on under each of your accounts. If the emails are still nowhere to be found, you can delete the accounts and Add an email account to your iPhone, iPad, or iPod touch - Apple Support


hope it helps.

Charles

My email disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.