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Hi!


just got a new iPhone11 and when sending/forwarding on a screenshot, a notification or alert is given to the recipient of time and date of when the screenshot was taken. Has anyone experienced this? How do I turn it off? It gets pretty annoying when sending multiple shots.

iPhone 11

Posted on Aug 2, 2020 7:23 PM

Reply
2 replies

Aug 5, 2020 9:43 AM in response to Dow215

Hello Dow215,


Welcome to Apple Support Communities!


We understand from your question that when you send a screenshot, a description of the screenshot is sent as a text with it. We can certainly help you with this!


It looks like that may be the filename of the screenshot; if you tap it, does anything open?


Does this happen if you send a non-screenshot photo?


Which iOS version are you using?


Also, have you noticed if this is happening with iMessage users, non-iPhone/SMS users, or both?


We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

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