Face ID won’t work

My face id stoped working so I turned it off. And when I try to reset it it doesn’t scan my face. I updated my phone and have turned it on and off 6 times. Still won’t scan my face. I don’t know what to do

iPhone XS Max

Posted on Aug 2, 2020 8:53 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2020 8:58 PM

Hi v270,

Here’s a link to an apple support page showing step-by-step what to do If Face ID isn't working on your iPhone or iPad Pro - Apple Support.


Hope it helps.

Charles

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Face ID won’t work

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