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why i cant update maos sierra to high sierra

MacBook Pro 13″, macOS 10.12

Posted on Aug 2, 2020 8:57 PM

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Posted on Aug 2, 2020 9:04 PM

How to upgrade to macOS High Sierra. Check to see if your model can be upgraded to High Sierra. If you computer is from 2012 or later, then you need to upgrade to Catalina - How to upgrade to macOS Catalina.


How would we be able to help with so little information? Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.


1 reply
Question marked as Best reply

Aug 2, 2020 9:04 PM in response to laxmi182

How to upgrade to macOS High Sierra. Check to see if your model can be upgraded to High Sierra. If you computer is from 2012 or later, then you need to upgrade to Catalina - How to upgrade to macOS Catalina.


How would we be able to help with so little information? Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.


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