frozen ipad

my ipad froze on the opening page and will not do anything


Posted on Aug 3, 2020 10:15 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2020 10:23 AM

Try a forced restart.


  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


1 reply
Question marked as Top-ranking reply

Aug 3, 2020 10:23 AM in response to jkbreen

Try a forced restart.


  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


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frozen ipad

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