Apple TV subscription

I purchased two devices and I have a one year Apple TV subscription that does not appear to be on my devices

iPad, iPadOS 13

Posted on Aug 3, 2020 10:54 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2020 12:47 PM

You need to redeem the offer yourself, it’s not done automatically.


Offer must be claimed within 90 days from when you activated the new device 

Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.

The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.

Tap Enjoy 1 Year Free.

Apple TV + Offer

https://support.apple.com/en-us/HT210573

2 replies
Question marked as Top-ranking reply

Aug 3, 2020 12:47 PM in response to Crt023

You need to redeem the offer yourself, it’s not done automatically.


Offer must be claimed within 90 days from when you activated the new device 

Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.

The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.

Tap Enjoy 1 Year Free.

Apple TV + Offer

https://support.apple.com/en-us/HT210573

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Apple TV subscription

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