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Hi there. I woke up one morning to find my iPad on the floor and it hasn't worked since. I tried to make an accidental damage claim with my insurance company but they have refused on the grounds that I didn't see the iPad fall (while asleep) and therefore it could just be wear and tear. They advised that I could get some sort of report from Apple on the nature of the damage that might support my claim. Can anyone advise on how to do that?
Thanks in advance
iPad Pro, iPadOS 13
You can try contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
See what they can do or not do for you.
Best of Luck to You!
You can try contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
See what they can do or not do for you.
Best of Luck to You!
This is a user forum - you need to contact Apple directly by clicking on Contact Support at upper right corner of any forum page.
insurance claim
