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Family sharing problem

Why can’t I family share with family members who have a different address?

Posted on Aug 3, 2020 3:41 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2020 7:42 AM

Hi there thais177,


Thank you for choosing Apple Support Communities!


It sounds as though Family Sharing is not able to be set up. Utilizing Family Sharing to share purchases and services can be very useful, we’d be glad to assist in seeking a solution.


Below is a resource that can help:


Set up Family Sharing


This resources provides great information on setting up Family Sharing and includes steps that can be used.


If you’re still not able to setup Family Sharing after checking out that resource, are you seeing any error messages on the screen?


Keep us posted.


Cheers!

3 replies
Question marked as Top-ranking reply

Aug 6, 2020 7:42 AM in response to thais177

Hi there thais177,


Thank you for choosing Apple Support Communities!


It sounds as though Family Sharing is not able to be set up. Utilizing Family Sharing to share purchases and services can be very useful, we’d be glad to assist in seeking a solution.


Below is a resource that can help:


Set up Family Sharing


This resources provides great information on setting up Family Sharing and includes steps that can be used.


If you’re still not able to setup Family Sharing after checking out that resource, are you seeing any error messages on the screen?


Keep us posted.


Cheers!

Family sharing problem

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