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Error message when changing Apple ID

I would like to change my Apple ID, however, I am getting the following error message:


"Your new Apple ID cannot be the same as your notification email address. Choose a different email address"


How do I resolve this?


Thanks in advance

MacBook

Posted on Aug 3, 2020 4:34 PM

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Question marked as Best reply

Posted on Aug 6, 2020 7:55 AM

Hello chris4051,


Welcome to Apple Support Communities!


We understand from your question that you are unable to create your Apple ID. We can certainly help you with this!


You will need to make your Apple ID something different than your notification email address (secondary/recovery email address).


We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

1 reply
Question marked as Best reply

Aug 6, 2020 7:55 AM in response to chris4051

Hello chris4051,


Welcome to Apple Support Communities!


We understand from your question that you are unable to create your Apple ID. We can certainly help you with this!


You will need to make your Apple ID something different than your notification email address (secondary/recovery email address).


We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

Error message when changing Apple ID

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