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PAGES ios updated automatically and my documents are now all missing

PAGES ios updated automatically and my documents are now all missing. There is nothing in the cloud. and nothing in the backup. I may need the previous version of "Pages" app. How can I reverse the backup?

iPhone 6s Plus, iOS 13

Posted on Aug 3, 2020 7:36 PM

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Posted on Aug 13, 2020 11:13 AM

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8 replies

Aug 6, 2020 8:56 AM in response to dblhusky

Hello dblhusky,


Welcome to Apple Support Communities!


We understand from your question that you want to restore back to a previous backup to get your files back. We can certainly help you with this!


This will only work as long as you have not backed up your device since the update. This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.

Restore your iPhone, iPad, or iPod touch from a backup


We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

Sep 3, 2020 9:56 PM in response to dblhusky

Try a spotlight search. Go to your home screen, do a slow press and drag from the right edge of screen to bring up search. Type in the name of one of your documents, pay attention to which folder you found it in before closing, the others should be in there.


or go to iCloud.com and look in iCloud Drive on that. Mine got put in a pages folder.


PAGES ios updated automatically and my documents are now all missing

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