My Apple Watch doesn’t won’t to connect. All it says is “this Apple Watch cannot be activated for service. Please contact your carrier or Apple care”. I’ve contacted my carrier and Apple but neither of them could help me. What should I do?

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My Apple Watch doesn’t won’t to connect. All it says is “this Apple Watch cannot be activated for service. Please contact your carrier or Apple care”. I’ve contacted my carrier and Apple but neither of them could help me. What should I do?

I’ve done everything I could. The problem doesn’t seem to come from the iPhone since it’s on the latest version, I’ve reset it and even tried to connect the watch on three other iPhones who also are on the latest software. The Apple Watch also isn’t activation or iCloud lock. For some reason the serial number isn’t working anymore and I’m unable to provide the IMEI number. I really need help cause I can’t return the watch and I’m unable to bring it to a physical store due to COVID-19

Apple Watch

Posted on Aug 3, 2020 10:42 PM

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Answer 1

chris_g1

Community Specialist

Aug 6, 2020 9:25 AM in response to AwaneFlorent

Hello AwaneFlorent,

Welcome to Apple Support Communities!

We understand from your question that you are unable to activate your Apple Watch. We can certainly help you with this!

We recommend reaching out to Contact Apple Support or your carrier.

We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!

Cheers.

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My Apple Watch doesn’t won’t to connect. All it says is “this Apple Watch cannot be activated for service. Please contact your carrier or Apple care”. I’ve contacted my carrier and Apple but neither of them could help me. What should I do?

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