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User profile for user: amer7641
amer7641 Author
User level: Level 1
8 points

Sound Issue with my iPhone 7 Plus

Hello Sir,

My iphone 7 plus has issue, i cannot hear volume, i cannot adjust volume by buttons or control center, volume in control center not responds when i try to do change up or down, it only work long press, then volume not coming back, please need help.


I tried restarting and resetting many times, i feel its a software issue or bug, first time it happen when i forced restated my iPhone 7 plus by pressing volume down + side button, after that the issue started, even i updated my IOS from iTunes still same issue.


please guide me how to solve this issue,


thank you so much in advance.





iPhone 7 Plus, iOS 13

Posted on Aug 4, 2020 12:24 AM

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User profile for user: Vancouver22
Vancouver22
User level: Level 8
36,294 points

Posted on Aug 4, 2020 12:30 AM

Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider up and down and Enable Change with Buttons

Check the mute button isn’t on, it’s a small switch on the top left side, push it up so it’s not orange

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

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User profile for user: Vancouver22
Vancouver22
User level: Level 8
36,294 points

Aug 4, 2020 12:30 AM in response to amer7641

Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider up and down and Enable Change with Buttons

Check the mute button isn’t on, it’s a small switch on the top left side, push it up so it’s not orange

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

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Sound Issue with my iPhone 7 Plus

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