MacBook Pro 13, 2019 Model, Discolouring Issue

My new MacBook Pro 13, 2019 model (warranty expiring on 9th August 2020), space grey colour is fading, it's a common complaint across many MacBook Pro space grey machines, the colour anodizing process is faulty, why you have such a bad quality anodizing which fades? discolouring is around my keyboard as well as on the front Apple logo side (see pictures). Please check your Apple Support Discussion Board, so many complaints about discolouring and Apple is simply not bothered at all? you cannot tell the customer that it's a cosmetic issue, sorry NO, it's a fundamental product design issue which Apple has not thought about it at all. The discolouring looks awful and it's so frustrating to look at. You should have kept the original aluminium colour, aluminium is far better option than anodizing which fades overtime.


MacBook Pro 13″, macOS 10.14

Posted on Aug 4, 2020 3:36 AM

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2 replies

Aug 4, 2020 4:59 AM in response to Dogcow-Moof

Hello William,


Good evening.

I have contacted Apple Official Support, but Apple cannot do anything about it because Apple says it's a cosmetic issue but I don't agree at all, space grey anodizing discolouring in common. I have tried explaining Apple Support executives repeatedly but no use.


Thank you.

I am hoping if someone from Apple see my post here.


Best

Sandeep

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MacBook Pro 13, 2019 Model, Discolouring Issue

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