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My iPad says 100% charged when plugged into power but when I unplug it shuts down virtually straight away and changes to not battery power at all.
i have tried a hard shutdown.
can anyone help me please?
iPad Pro, iPadOS 13
On the basis of your description, your iPad battery is exhibiting symptoms of battery failure.
Charge and monitor the iPad battery - Apple Support
You would be advised to seek assistance directly from Apple Support - and request a remote battery diagnostic. If you battery is defective, they will also provide appropriate advice.
The Contact Support link is at top-right of this page. Alternatively, you can initiate a support case using the Apple Support App:
On the basis of your description, your iPad battery is exhibiting symptoms of battery failure.
Charge and monitor the iPad battery - Apple Support
You would be advised to seek assistance directly from Apple Support - and request a remote battery diagnostic. If you battery is defective, they will also provide appropriate advice.
The Contact Support link is at top-right of this page. Alternatively, you can initiate a support case using the Apple Support App:
iPad shuts down when not plugged in
