How is my storage full when I purchase additional storage monthly?

Question

Level 1

9 points

My phone keeps saying my storage is full but I have have an additional storage plan that comes out every month I’m so confused.

iPhone XS, iOS 13

Posted on Aug 4, 2020 5:39 AM

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Answer 1

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Top-ranking reply

Level 6

8,677 points

You’re paying for iCloud storage. This doesn't change the storage on the device.

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Answer 2

You're renting extra iCloud storage and none of it is added to the capacity on the device.

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Answer 3

Level 1

9 points

Thats correct it’s has never done this before and I’m not sure what triggered it

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Answer 4

You've got to delete some stuff on the device to free up storage.

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Answer 5

Level 1

9 points

I have done that and it’s still populating the same thing

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Answer 6

So the ones deleted on the phone will still be on iCloud?

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