I've tried troubleshooting myself and seeing the reviews for others and they have seemed to fix their issue. My screen is still black but my PC makes the connection sound when plugged in. I just got my phone in the mail yesterday from verizon.
Follow these instructions—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support
If that doesn’t resolve it contact Verizon for a replacement for the defective phone they sent you.
Follow these instructions—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support
If that doesn’t resolve it contact Verizon for a replacement for the defective phone they sent you.
I just got my iphone 11 yesterday and it will not turn on. Black screen.
