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Level 1

5 points

IMPORT PHOTOS

MY COMPUTER PERCEIVES THE IPHONE AS LOCKED EVEN IF IT IS NOT SO IT WON'T IMPORT PHOTOS TO MAC. KEEPS FLASHING PREPARING TO IMPORT, THEN PLEASE UNLOCK IPHONE & WON'T IMPORT NEW PHOTOS.

MacBook Air 13″, macOS 10.14

Posted on Aug 4, 2020 10:20 AM

Best reply

Pete-Progressive-Graphics

Level 4

1,799 points

Posted on Aug 4, 2020 10:32 AM

Hi, welcome to the Apple Users Community.

Please see this link for help with your issue.

https://support.apple.com/en-us/HT201302

Best of luck

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IMPORT PHOTOS

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