can’t see messages from one person in group I created
I created a group text for mix of Android and IOS. I can see texts from everyone except one iphone user. The rest of the group can see her texts but I can’t. I have MMS on.
iPhone 7, iOS 13
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User profile for user:
Joseph_S.
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Community Specialist
Hello BobTatesMom,
Thanks for posting in Apple Support Communities! We're glad you're here.
We understand that it's essential for you to see all the participants' responses in the group message you created, and it will be our pleasure to help.
We recommend the following steps. You may have completed some already, but we want to ensure no steps are overlooked as we work to point you to the solution as quickly as possible.
- Check to see if the contact is blocked on your iPhone, send them a test iMessage to see if it transmits, and confirm their receipt.
- Make sure you've completed each of these steps to Send a group text message on your iPhone, iPad, or iPod touch.
- Check the background color in the messages which other participants received from the missing party. iMessages have a blue background, as pictured in this handy article About iMessage and SMS/MMS, whereas SMS/MMS messages have a green background. Knowing which color it is will help us find the solution.
- Follow the steps under the caption "If you have issues with a group message" found here: If you can't send or receive messages on your iPhone, iPad, or iPod touch.
If you continue to have this issue, please answer the questions above, and we'll forge ahead together.
All the best!