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Apple TV free year subscription disappeared.

I am about 2 months into my free 1-year subscription that I received with my new iPhone XR. I had to update my Apple ID email address and for some reason that signed me out of the Apple TV. Now when I try and log back in the only option is to sign up and pay as normal. How do I restore my free subscription? Thanks

iPhone XR, iOS 13

Posted on Aug 4, 2020 6:33 PM

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Question marked as Apple recommended

If you only changed your email address and didn't create a new Apple ID, did you do the steps in the article below?


What to do after you change your Apple ID or password - Apple Support.      

Posted on Aug 4, 2020 8:29 PM

2 replies

Apple TV free year subscription disappeared.

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