I am about 2 months into my free 1-year subscription that I received with my new iPhone XR. I had to update my Apple ID email address and for some reason that signed me out of the Apple TV. Now when I try and log back in the only option is to sign up and pay as normal. How do I restore my free subscription? Thanks
iPhone XR, iOS 13
If you only changed your email address and didn't create a new Apple ID, did you do the steps in the article below?
What to do after you change your Apple ID or password - Apple Support.
If you changed your email address this is no longer the same Apple ID you used for your subscription or anything else you purchased through Apple. Changing the password is ok but not the email address.
What to do after you change your Apple ID or password - Apple Support
I’ll see if I can find better advice for you on this
Apple TV free year subscription disappeared.
