Resetting ipad
My son forgot his passcode and got locked out of his iPad. We have linked it up to iTunes and reset to factory mode however we do not remember the iCloud password to finish the setup. Can you help?
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My son forgot his passcode and got locked out of his iPad. We have linked it up to iTunes and reset to factory mode however we do not remember the iCloud password to finish the setup. Can you help?
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Resetting ipad