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iPhone X stuck on apple logo screen

I just received an iPhone X and I started charging it and the apple logo appeared and it’s been like that since. I’ve tried many things like holding the power button, holding the power button and the volume up button, holding the power button and the volume down button, And holding the volume up button for 5 seconds twice and nothing has worked. I don’t know what to do

iPhone X

Posted on Aug 4, 2020 8:01 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2020 8:06 PM

see if these links help. you are not doing the force restart correctly for an iPhone X, this link should guide you thru that

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If your iPhone is stuck on the Apple logo - Apple Support

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iPhone X stuck on apple logo screen

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