Your account has been disabled in the App Store and iTunes

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Level 1

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Your account has been disabled in the App Store and iTunes

I have this “Your account has been disabled in the App Store and iTunes," Message that pops up when I try and download apps. What do I do.

iPhone 11, iOS 13

Posted on Aug 4, 2020 8:51 PM

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Answer 1

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Dogcow-Moof

Level 8

36,557 points

Aug 4, 2020 8:54 PM in response to amari215

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Answer 2

amari215 Author

Level 1

8 points

Aug 4, 2020 8:56 PM in response to Dogcow-Moof

Thank you but there are no solutions on apple supports page and I’ve already tried to contact them but no luck. Any other ideas

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Answer 3

Dogcow-Moof

Level 8

36,557 points

Aug 4, 2020 8:59 PM in response to amari215

Only Apple Support can help you on this.

What do you mean by "no luck?"

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Answer 4

Aug 4, 2020 9:33 PM in response to amari215

My account is saying been disabled in the AppStore and iTunes

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Answer 5

Dogcow-Moof

Level 8

36,557 points

Aug 4, 2020 9:55 PM in response to FreidaG64

As above, you will need to contact Apple Support.

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Your account has been disabled in the App Store and iTunes

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