lachinadoll Author

Level 1

13 points

Sprint SIM card "locked" and "invalid" on iPhone 11

Purchased a new unlocked iPhone 11 128GB to replace a SE 64GB. Moved SIM over and completed activation with Sprint than began getting this message “The SIM card has locked. Please power cycle the device If problem persists contact Customer Service” followed minutes by “Invalid SIM”.

[Re-Titled by Moderator]

iPhone 11

Posted on Aug 5, 2020 7:56 AM

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3 replies

Aug 5, 2020 9:53 AM in response to lachinadoll

You have purchase unlock iPhone. Then just visit apple store with bill. And register complaint. Or call sprint customer care and ask for code.

I suggest to purchase mobile from official store.

Invalid sim suggest that iPhone is network locked and you need unlock code.

https://mobile-cellphones.blogspot.com/2019/01/iphone-carrier-network-sim-unlock.html

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Aug 5, 2020 10:05 AM in response to lachinadoll

You need sim unlock code

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Level 10

431,356 points

Aug 5, 2020 8:15 AM in response to lachinadoll

If it is a Network / Carrier / SIM issue --> If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...

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Sprint SIM card "locked" and "invalid" on iPhone 11

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