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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi I have an iPhone XS Max. a month ago a green light appeared on the screen out of Nowhere, I read about it on the internet and what I Discovered is that it is a software malfunction with some iPhones so I updated my iphone software and the problem was solved, 2 weeks Later a violet line appeared again, any solutions?
Hi Randynsr,
Thanks for reaching out to us here in Apple Support Communities. Based on what you're describing, it sounds like there could be a possible hardware problem with the display on your iPhone. Before we start exploring service options, can you let us know if the line persists after restarting the iPhone, and does it appear in screenshots? If you're not familiar with the screenshot process, the resource below will walk you through how to take one.
Take a screenshot on your iPhone
Please let us know what you find. We look forward to learning the results.
Take care.
Green light on screen
