face id has stopped working and unable to reset

face id on my iphone has stopped working. I know how to navigate to the Face ID & Passcode, but I'm unable to complete the setup face ID

iPhone XS, iOS 13

Posted on Aug 5, 2020 9:43 AM

Top-ranking reply

Brecramur43

Level 2

267 points

Posted on Aug 5, 2020 10:08 AM

I love my Face ID.

here’s steps for when it’s not working: https://support.apple.com/en-us/HT208114

if all those fail please seek service for your device

View in context

Similar questions

1 reply

Top-ranking reply

Brecramur43

Level 2

267 points

Aug 5, 2020 10:08 AM in response to thom162

I love my Face ID.

here’s steps for when it’s not working: https://support.apple.com/en-us/HT208114

if all those fail please seek service for your device

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

face id has stopped working and unable to reset

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up