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face id has stopped working and unable to reset


face id on my iphone has stopped working. I know how to navigate to the Face ID & Passcode, but I'm unable to complete the setup face ID


iPhone XS, iOS 13

Posted on Aug 5, 2020 9:43 AM

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Question marked as Apple recommended

I love my Face ID.


here’s steps for when it’s not working: https://support.apple.com/en-us/HT208114


if all those fail please seek service for your device

Posted on Aug 5, 2020 10:08 AM

1 reply

face id has stopped working and unable to reset

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