I had to get a new card I updated the new # and I can’t use it it says it’s already added but won’t let me use it can you delete both card and let me reenter the information?

I had to get a new card I updated the new # and I can’t use it it says it’s already added but won’t let me use it can you delete both card and let me reenter the information?

iPhone 11 Pro Max, iOS 13

Posted on Aug 5, 2020 9:57 AM

Reply
1 reply

Aug 8, 2020 11:41 AM in response to Ian-Leta-Jackson-Eli

Salutations Ian-Leta-Jackson-Eli,


Welcome to Apple Support Communities!


It sounds like you could use some help with updating your card information, but the old information is still present.

There's some information you'd want to review here: If you can't remove your last payment method or use no payment method with your Apple ID.


Additionally, get help on how to Change, add, or remove Apple ID payment methods on the link provided.


Stay safe and stay awesome!

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I had to get a new card I updated the new # and I can’t use it it says it’s already added but won’t let me use it can you delete both card and let me reenter the information?

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