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Can I get a refund?

Is it possible to get a refund from a subscription that I didnt mean to purchase?

iPhone X, iOS 14

Posted on Aug 5, 2020 11:00 AM

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Question marked as Top-ranking reply

Posted on Aug 5, 2020 11:03 AM

Hmmm, not a lot to go on here...but for starters you can request a refund for apps or content that bought from Apple here. IF you are talking about other types of purchases and/or from other sellers, then those are different inquiries entirely.


Good luck!


-- JDee

4 replies

Aug 5, 2020 11:07 AM in response to 123-Flo

Yes, perhaps you can get a refund.


See your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to make sure the charge(s) are from Apple. And, see If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

But, if you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904

 

You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient; sometimes you can't get immediate telephone support.

 

You also can use Apple Support Twitter  https://twitter.com/AppleSupport. There may be an hour or so wait.

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.

Can I get a refund?

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