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My account has been disabled in app store and iTunes

Whenever I try to update apps in app store or download new apps, I'm getting an alert that says " your account has been disabled in the app store and iTunes". I tried to reach apple support by immediate calls and scheduled calls, but until now I'm not able to get the issue fixed. Please help

iPhone 7, iOS 13

Posted on Aug 5, 2020 11:11 AM

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Question marked as Top-ranking reply

Posted on Aug 5, 2020 11:13 AM

Be sure and see the alternative support options below.


See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

1 reply
Question marked as Top-ranking reply

Aug 5, 2020 11:13 AM in response to Reemsapple

Be sure and see the alternative support options below.


See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

My account has been disabled in app store and iTunes

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