Trying to change my Apple if you my new email

Says I can’t use my new gmail *** my Apple ID why?

iPhone X, iOS 13

Posted on Aug 5, 2020 9:44 PM

Reply
2 replies

Aug 6, 2020 3:43 AM in response to gabyfromfpo

It sounds like you are trying to use an Apple ID that is, or was, in some way, associated with another Apple ID of yours (e.g., as a reachable at email address or a notifications email address). Note that you can't use such an Apple ID for an uncertain period has passed --sometimes reputed to 30 day and sometimes 1 year. Also, I have seen that you never can use such an email address again (e.g., if the account was deleted). The last two times I saw someone claim a time period it was “up to 30 days.” I believe that up to 30 days is the current answer


But, you can contact Apple support using the options below to check out the currently quoted wait period. Also, if you need to use a new Apple ID now, then you can create a new one, although, unless you reset your device to factory fresh, it will not be the Apple ID shown on your device. See How to create a new Apple ID https://support.apple.com/en-us/HT204316. Here are the support option:

 

 Apple telephone support https://getsupport.apple.com/caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

Be patient. Sometimes Apple phone support is not available.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport There may be an hour or so wait.

 

Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trying to change my Apple if you my new email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.