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Dear support team, I would like to change my region. But I cannot change because I have less store credit than the cost of single item. please kindly advise me how should i do.

Dear support team, I would like to change my region. But I cannot change because I have less store credit than the cost of single item. please kindly advise me how should i do.

iPad Air, iOS 12

Posted on Aug 5, 2020 10:12 PM

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Question marked as Best reply

Posted on Aug 5, 2020 10:21 PM

You’ll need to ask the Apple folks to remove your credit.

Change your Apple ID country or region - Apple Support

Following the link for support in the above, select Apple ID, the the iTunes & App Store, and follow the steps...

Context: We’re not Apple folks, we’re other users, and have no access to your accounts, we’re volunteers and not a “team”.



2 replies
Question marked as Best reply

Aug 5, 2020 10:21 PM in response to thaw176

You’ll need to ask the Apple folks to remove your credit.

Change your Apple ID country or region - Apple Support

Following the link for support in the above, select Apple ID, the the iTunes & App Store, and follow the steps...

Context: We’re not Apple folks, we’re other users, and have no access to your accounts, we’re volunteers and not a “team”.



Aug 6, 2020 3:38 AM in response to thaw176

If you have a credit balance (e.g., a cents credit balance), you could purchase something of value greater than or equal to the amount of your store credit or try to get Apple Support to zero out your account balance using this link https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060&symptom_id=23330. It is derived from Change your Apple ID country or region. If this link is not working properly, use one of the support options below.

 

Apple Support Twitter  https://twitter.com/AppleSupport  There may be an hour or so wait.

 

Or use Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Dear support team, I would like to change my region. But I cannot change because I have less store credit than the cost of single item. please kindly advise me how should i do.

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