I activated a free seven days trial from VSCO yesterday but was charged the full yearly subscription on the same day. How do I get a refund since I didn’t authorize this purchase? Using the “report a problem” page gives me limited and broken options since I’m from Serbia and have to use “Other Europe” option. Thank you.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
You are welcome. Try Twitter.
Thank you so much. Unfortunately neither of the first two options is available in Serbia.
There isn't a way to contact them by email and I don't know of a messaging tool that works.
That's really disappointing, especially since they offer phone support only in select countries but have no issue selling their products everywhere.
Thank you for your help!
You are welcome. When you contacted Support on Twitter, did you tell them where you lived and ask for a contact link that worked from Serbia?
I tried Twitter and they redirected me to itunes/apple support. Is there any way to contact support by e-mail or any other messaging tool?
I activated a free VSCO trial but was charged the full yearly subscription few hours later
