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The link to macOS High Sierra goes to a page that says that it is no longer available in the US app store. Why? My iMac is compatible and I want to upgrade. Does anyone have any idea how I can still do this? Help is greatly appreciated. Thanks.
iMac 21.5″, OS X 10.11
The link is not broken or bad,
what you need to do is
open Safari and not use Firefox
click on this link,
How to upgrade to macOS High Sierra - Apple Support
Go to Section 4 and click on Get macOS High Sierra
this will redirect you to the App Store High Sierra download page.
It should say Get or Download.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS High Sierra.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
The link is not broken or bad,
what you need to do is
open Safari and not use Firefox
click on this link,
How to upgrade to macOS High Sierra - Apple Support
Go to Section 4 and click on Get macOS High Sierra
this will redirect you to the App Store High Sierra download page.
It should say Get or Download.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS High Sierra.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
THANK YOU. I'd done the first four steps (on Safari, which isn't my default browser) but never though of emptying the trash. That seems to have done it, it's installing right now.
Oddly, this is the first time this has worked, including when I was first upgrading the OS on this Mac and had no previous copies of High Sierra (the iMac was in storage for a while, so I'd been using my MacBook). But thank you again. This will make working from home easier.
The link provided for MacOS High Sierra is bad
