FaceTime icon remains on

Okay YR511, thank you!

Had you previously been on a FaceTime video call and switched to another app before it ended? The only reason you should see the FaceTime video icon on the status bar is if you have an active call going. That being said, if the call isn't ended, the icon will show there when you Use other apps during a FaceTime call on iPad.

If that isn't the case, and the icon is still showing on the status bar, we recommend that you Contact Apple Support directly for further troubleshooting.

Best wishes!

That's interesting, YR511!

It sounds like the call may have frozen in the background somehow when he switched apps and didn't officially close. It may have been a one time issue with the app freezing. We would recommend just making sure the iPad is up to date with the latest iPadOS releases. If the issue continues, or you notice other apps freezing or not closing, we would recommend that you Contact Apple Support directly to isolate the issue further.

Best wishes!

Hi YR511,

Thank you for posting in the Apple Support Communities. We understand you're inquiring about an icon on the status bar of your iPad. We're happy to help out! Check out this link to Learn the meaning of the iPad status icons, then let us know which specific status icon you're referring to.

Thanks in advance!