Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple id back up

hello

i lost my iphone 8 yesterday that was backed up( not recently but still, was backed up) and got a new iphone SE today, as i put my in my apple id it said that nothing was backed up so i lost all of my photos, contacts, notes, etc. which is weird so how can i get it back? there has to be a way since i backed up a while ago. thanks!

iPhone SE, iOS 13

Posted on Aug 6, 2020 4:33 PM

Reply
Question marked as Apple recommended

See if anything here helps.


 Backups - Locate backups of your iPhone, iPad, and iPod touch.     


If you were syncing data to iCloud, have you signed into Settings/Your Name/iCloud using the same Apple ID, and turned syncing on. The sync is very slow. The photos sync is very, very slow. It could take several days or more for the photos to sync.

Posted on Aug 6, 2020 5:27 PM

1 reply
Question marked as Apple recommended

Aug 6, 2020 5:27 PM in response to cameliawael

See if anything here helps.


 Backups - Locate backups of your iPhone, iPad, and iPod touch.     


If you were syncing data to iCloud, have you signed into Settings/Your Name/iCloud using the same Apple ID, and turned syncing on. The sync is very slow. The photos sync is very, very slow. It could take several days or more for the photos to sync.

apple id back up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.