While browsing my phone, I saw in my apps store that there is an appthat I need to update. but those apps are not installed by me. then sometimes my screen light goes down automatically and goes up. I feel like my phone is hacked. how can I fix it and prevent it from hackers?
I’d say restore your phone... on Mac or “Erase All..” in Settings, and then restore from a backup..
you have to backup first.. if you wait until after you reset your phone to factory settings, there will be nothing to back up
Hi, I mean I’d assume you already have a backup..
You can backup from an iPadOS backup w/out extra features but still works.
I would say if you have another device or a Mac that works;
You could transfer data that way., Backups are very needed in the Apple world,
Make sure to backup ALL your devices within every month.
I’d check for an iCloud/Mac backup, if you have one or have another working device with data;
Wipe it..
Good luck,
Christian
thanks for your reply mr. christian..what should i do first, backup my phone first then reset, or reset first then backup phone?
thank you sir, really appreciated your reply..
Do let us know what you do! 😉
phone hacked
