Calendar Invitation pop-up error has iphone locked

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Level 1

4 points

Calendar Invitation pop-up error has iphone locked

I cannot get to me Settings to turn off/delete my calendar. I cannot restart/shut down my iphone because the pop-up error basically has my phone locked on that screen. I click OK and it just keeps coming back. Most times in the past, after I click OK a few times, that pop-up goes away for a while, but today I cannot get it to go away and essentially cannot use my phone at all. I went to iCloud.com and removed my work calendar, which is what I usually need to do to get this to stop. I had it off for a long time and decided to turn it back on yesterday, and now I'm sorry I did. I used to be able to have my work calendar on my iphone and view upcoming meetings from my phone, but I can no longer do that, and it's very inconvenient. More importantly, I just want to be able to turn off that calendar (or remove it for good) and use my phone again. Do I also have to remove my personal calendar? I'm going to try that now. Help!!

iPhone XR, iOS 13

Posted on Aug 7, 2020 6:34 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Level 10

213,666 points

Aug 7, 2020 6:46 AM in response to BoyMomBMM

See this Apple support article—>Dealing with Safari popups that won't go away | Communities

BTW, the “OK” button was not an OK button; it ran a script to permanently install the popup in Safari. If you ever see anything like this again don’t click an “OK” or “Close” button, instead close the Safari window using the overlapping squares in the lower right corner, or just change the URL to something innocuous.

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Answer 2

BoyMomBMM Author

Level 1

4 points

Aug 7, 2020 6:42 AM in response to BoyMomBMM

I actually did remove my work AND personal calendar (and created a new one since you have to have a calendar), and that seemed to work. The pop-up went away on my phone and allowed me to turn it off/on. When I turned it back on, I got the pop-up again, but at least this time I can use my phone after going through these steps. Why hasn't this been fixed after all these years of being an issue??? How do I stop it for good!?

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Answer 3

BoyMomBMM Author

Level 1

4 points

Aug 7, 2020 7:57 AM in response to Lawrence Finch

This doesn’t have anything to do with Safari windows. I can’t click anything when this pop-up shows up, so I can’t close my browser. I think I’ve successfully removed my calendar now. I’ll try the steps you provided to try and prevent it from happening in the future though. Thank you!!

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Answer 4

BoyMomBMM Author

Level 1

4 points

Aug 7, 2020 8:43 AM in response to Lawrence Finch

I meant to click ‘Close’......The Safari window......when my phone was locked, I couldn’t do anything, so that wasn’t an option for me. I’ll try the steps you included now since I’m able to use my phone again to try and prevent it from happening in the future.

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Answer 5

Aug 7, 2020 8:12 AM in response to BoyMomBMM

You don’t “click” anything. You press the HOME button. And it has EVERYTHING to do with Safari, which has been locked up by a Javascript exploit that was loaded when you pressed “OK”.

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Answer 6

Aug 7, 2020 8:57 AM in response to BoyMomBMM

Ah, but the button labeled “Close” is not a close button. It’s a scam to make the popup stick.

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Calendar Invitation pop-up error has iphone locked

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