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skyydill12 Author

Level 1

4 points

my phone is dead and says its charging but has been for hours and wont turn on

help

iPhone 11, iOS 13

Posted on Aug 7, 2020 7:57 AM

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Best reply

Level 10

89,965 points

Posted on Aug 7, 2020 9:55 AM

Does it show a graphic of a battery with % charged indicator?

If yes see

Learn what to do if your iPhone is frozen, doesn't turn on or doesn't respond.

If no or doesn't get to 100% see

If your iPhone or iPod touch won't charge

View in context

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1 reply

Best reply

Level 10

89,965 points

Aug 7, 2020 9:55 AM in response to skyydill12

Does it show a graphic of a battery with % charged indicator?

If yes see

Learn what to do if your iPhone is frozen, doesn't turn on or doesn't respond.

If no or doesn't get to 100% see

If your iPhone or iPod touch won't charge

Reply

my phone is dead and says its charging but has been for hours and wont turn on

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